Sanctuary provides an electronic patient portal for communication ease. Like any other communication tool, it works best with clear guidelines.
The portal is NOT for emergency care. If your situation is a true emergency, you should call “911” first.
If you have an urgent message, please call the office or the provided after hours number.
The secure online portal messaging system is best used for quick questions that can be answered in the coming 24 to 48 hours. Examples include: mild symptom changes as start a supplement, questions about when to take a supplement or medicine, simple clarifications of dosing or care plan, and other similar requests.
When sending a portal message, please give us time to respond, but you may touch base again if no response in 72 hours.
Thank you for your part in communicating clearly as we work to restore your health.